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For apps available from the App Store
https://support.apple.com/billing

For apps available from the Microsoft Store
https://support.microsoft.com/en-us/microsoft-store-and-billing

Product Support Policy
  • Support is only available for current versions of apps that are active on the Apple App Store, Microsoft Store and aidaluu.com. We are sorry but we are unable to provide support for discontinued apps and beta apps. If you are running an older discontinued app, please reference the legacy apps FAQ.