Worry-free purchase

Your satisfaction is important to us. If you are not happy with your purchase on Aidaluu.com, we provide simple 30 day no-questions-asked refunds.
After your transaction is complete, you will receive an email containing your payment receipt and a separate order confirmation email containing the software license code. Both emails are sent immediately after payment completion, you should expect to receive them within a few minutes after the order is submitted.
If you purchased on Aidaluu.com, please send us the Paypal email as well as the Paypal account name used to make the purchase so we can help you retrieve the license code.

If you purchased this product on the App Store, please note App Store purchases are fully activated, no license code required. If you are currently running on a trial edition, please try removing the current application and re-download from the "Purchases" tab of the App Store.
Aidaluu is a registered Apple developer, you can purchase our apps on both the App Store and Aidaluu.com

Regardless of where you purchase the product from, you will be entitled to the same features and free updates. Please note if you purchased directly from Aidaluu.com, you will receive new updates as soon as they are available. If you purchased on the App Store, the update needs to pass through Apple Review before it can be made available to public users. This process generally completes within 7 to 10 days.

For Aidaluu.com purchases, please go to the main Menu > Update > "Check For Update", you may also choose to be automatically prompted whenever a new update is available.

For App Store purchases, please update with these steps:

  1. Open App Store on the Mac
  2. Go to the "Updates" tab
  3. You will be able to see all apps with available updates listed. Please look for the App Title you wish to upgrade and click on the "Update" button


When updating from the App Store, please make sure you are logged in using the same Apple ID as originally used to purchase the app.
Anderson is a beautiful German Shepherd, he is our CPO (Chief Pet Officer). Anderson enjoys meeting fellow pet lovers, if you send in your favorite pet photo, he will grant you a coupon for 5% off your next order.